The term ‘service user’ is preferred to refer to people who have self-harmed in this guideline. The term ‘patient’ is used under the following conditions: (1) a person under the care of a doctor in reports of research or recommendations in which care by doctors is a crucial element (e.g. ‘Recent surveys suggest that about 10%–15% of patients are managed solely in primary care…’), (2) generic and typical usages, such as ‘NICE programmes for patients’, ‘Patient Bill of Rights’, (3) NICE recommendations which are required to be quoted verbatim, (4) frequently used noun compounds (e.g. ‘drug-naïve patients’ ‘patient sample’).