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J Health Psychol. 2017 Jul 1:1359105317718615. doi: 10.1177/1359105317718615. [Epub ahead of print]

Trust in hybrid closed loop among people with diabetes: Perspectives of experienced system users.

Author information

1
1 School of Medicine, Stanford University, USA.
2
2 University of California, San Francisco, USA.
3
3 School of Medicine, Yale University, USA.
4
4 School of Paediatrics and Child Health, The University of Western Australia, Australia.
5
5 Barbara Davis Center for Childhood Diabetes, University of Colorado, USA.

Abstract

Automated closed loop systems will greatly change type 1 diabetes management; user trust will be essential for acceptance of this new technology. This qualitative study explored trust in 32 individuals following a hybrid closed loop trial. Participants described how context-, system-, and person-level factors influenced their trust in the system. Participants attempted to override the system when they lacked trust, while trusting the system decreased self-management burdens and decreased stress. Findings highlight considerations for fostering trust in closed loop systems. Systems may be able to engage users by offering varying levels of controls to match trust preferences.

KEYWORDS:

automated systems; hybrid closed-loop; technology acceptance; trust; type 1 diabetes

PMID:
28810490
DOI:
10.1177/1359105317718615
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