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BMJ Qual Saf. 2015 Sep;24(9):550-3. doi: 10.1136/bmjqs-2015-004034. Epub 2015 Jun 17.

Emotional harm from disrespect: the neglected preventable harm.

Author information

1
Medicine and Health Care Quality, Beth Israel Deaconess Medical Center, Boston, Massachusetts, USA.
2
Health Care Quality, Beth Israel Deaconess Medical Center, Boston, Massachusetts, USA.

KEYWORDS:

Adverse events, epidemiology and detection; Never events; Patient safety; Root cause analysis

PMID:
26085331
DOI:
10.1136/bmjqs-2015-004034
[Indexed for MEDLINE]

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