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Items: 4

1.
2.

Cultural competence education for health professionals.

Horvat L, Horey D, Romios P, Kis-Rigo J.

Cochrane Database Syst Rev. 2014 May 5;(5):CD009405. doi: 10.1002/14651858.CD009405.pub2. Review.

PMID:
24793445
3.

Should health care providers be accountable for patients' care experiences?

Anhang Price R, Elliott MN, Cleary PD, Zaslavsky AM, Hays RD.

J Gen Intern Med. 2015 Feb;30(2):253-6. doi: 10.1007/s11606-014-3111-7. Epub 2014 Nov 22. Review.

4.

Speaking Plainly: Communicating the Patient's Role in Health Care Safety.

Miranda DJ, Zeller PK, Lee R, Koepke CP, Holland HE, Englert F, Swift EK.

In: Henriksen K, Battles JB, Marks ES, Lewin DI, editors. Advances in Patient Safety: From Research to Implementation (Volume 4: Programs, Tools, and Products). Rockville (MD): Agency for Healthcare Research and Quality (US); 2005 Feb.

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