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Items: 1 to 20 of 92

1.

[Why are our patients claiming? Statistics from a dermatology clinic].

Cabete J, Lencastre A, Apetato M, Paiva Lopes MJ.

Acta Med Port. 2012 Sep-Oct;25(5):265-70. Epub 2012 Nov 12. Portuguese.

2.

[Changes in the complaints made to a General and Gastrointestinal Surgery Department after a change in hospital structure and function].

Parés D, Jimeno J, Ibaceta S, Hermoso J, Sanchez-Pradell C, Vallverdú H, Comajuncosas J, Orbeal R, Gris P, Lopez-Negre JL, Urgellés J, Sancho-Gallego C.

Cir Esp. 2012 May;90(5):322-7. doi: 10.1016/j.ciresp.2012.01.004. Epub 2012 Mar 29. Spanish.

PMID:
22464281
3.

[Quality control in the management of complaints from clients of Specialized Health Care Area 10 in the Madrid community (2000-2005)].

Alonso R, Llanes L.

Rev Calid Asist. 2009 Apr;24(2):88-90. doi: 10.1016/S1134-282X(09)70658-X. Spanish.

PMID:
19426932
4.

Identification of doctors at risk of recurrent complaints: a national study of healthcare complaints in Australia.

Bismark MM, Spittal MJ, Gurrin LC, Ward M, Studdert DM.

BMJ Qual Saf. 2013 Jul;22(7):532-40. doi: 10.1136/bmjqs-2012-001691. Epub 2013 Apr 10.

5.

[Day-care hospitalisation in the dermatology departments of French university hospitals].

Bruneu Y, Bastuji-Garin S, Dupin N, Richard MA; Collège des enseignants de dermatologie de France (CEDEF).

Ann Dermatol Venereol. 2012 Nov;139(11):710-6. doi: 10.1016/j.annder.2012.06.050. Epub 2012 Oct 31. French.

PMID:
23199766
6.

Do health care managers know the comparative quality of their care?

Pukk K, Lundberg J, Gaffney A, Penaloza-Pesantes RV, Olsson J.

Qual Manag Health Care. 2003 Oct-Dec;12(4):232-9.

PMID:
14603785
7.

Analysis of complaints lodged by patients attending Victorian hospitals, 1997-2001.

Taylor DM, Wolfe RS, Cameron PA.

Med J Aust. 2004 Jul 5;181(1):31-5.

PMID:
15233610
8.

Looking back, moving forward: an analysis of complaints submitted to a Canadian tertiary care radiology department and lessons learned.

Robins JA, Fasih N, Schweitzer ME.

Can Assoc Radiol J. 2014 Nov;65(4):310-4. doi: 10.1016/j.carj.2014.02.003. Epub 2014 Aug 12.

9.

Why do patients complain? A primary health care study.

Lim HC, Tan CB, Goh LG, Ling SL.

Singapore Med J. 1998 Sep;39(9):390-5.

PMID:
9885716
10.

Complaints from emergency department patients largely result from treatment and communication problems.

Taylor DM, Wolfe R, Cameron PA.

Emerg Med (Fremantle). 2002 Mar;14(1):43-9.

PMID:
11993834
11.

[An analysis of complaints received in a Neurology Service].

Díaz-Guzmán J, Bermejo-Pareja F, Ruiz-López PM.

Rev Neurol. 2006 Jun 16-30;42(12):707-12. Spanish.

13.

[Changes in mortality in the Reims University Hospital Dermatology Department (1996-2009)].

Journet-Tollhupp J, Grange F, Bernard P.

Ann Dermatol Venereol. 2013 Feb;140(2):91-6. doi: 10.1016/j.annder.2012.10.591. Epub 2012 Dec 11. French.

PMID:
23395489
14.

Patients' complaints in a hospital emergency department in Singapore.

Wong LL, Ooi SB, Goh LG.

Singapore Med J. 2007 Nov;48(11):990-5.

15.

Utilization and costs for children who have special health care needs and are enrolled in a hospital-based comprehensive primary care clinic.

Berman S, Rannie M, Moore L, Elias E, Dryer LJ, Jones MD Jr.

Pediatrics. 2005 Jun;115(6):e637-42.

PMID:
15930189
16.

What health professionals can do to identify and resolve patient dissatisfaction.

Pichert JW, Miller CS, Hollo AH, Gauld-Jaeger J, Federspiel CF, Hickson GB.

Jt Comm J Qual Improv. 1998 Jun;24(6):303-12.

PMID:
9651792
17.

Care of patients with psoriasis: an audit of U.K. services in secondary care.

Eedy DJ, Griffiths CE, Chalmers RJ, Ormerod AD, Smith CH, Barker JN, Potter J, Ingham J, Lowe D, Burge S.

Br J Dermatol. 2009 Mar;160(3):557-64. doi: 10.1111/j.1365-2133.2008.08987.x. Epub 2008 Dec 11.

PMID:
19120330
18.

Quality evaluation of health care offered by an Internal Medicine Department.

Bilora F, Petrobelli F, Leo T, Fioretti M, Boccioletti V.

Panminerva Med. 2001 Mar;43(1):57-62.

PMID:
11319521
20.

The measurement of patients' expectations for health care: a review and psychometric testing of a measure of patients' expectations.

Bowling A, Rowe G, Lambert N, Waddington M, Mahtani KR, Kenten C, Howe A, Francis SA.

Health Technol Assess. 2012 Jul;16(30):i-xii, 1-509. doi: 10.3310/hta16300. Review.

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