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Items: 1 to 20 of 247

1.

Associations between Internet-based patient ratings and conventional surveys of patient experience in the English NHS: an observational study.

Greaves F, Pape UJ, King D, Darzi A, Majeed A, Wachter RM, Millett C.

BMJ Qual Saf. 2012 Jul;21(7):600-5. doi: 10.1136/bmjqs-2012-000906. Epub 2012 Apr 20.

PMID:
22523318
2.

Factors relating to patients' reports about hospital care for coronary heart disease in England.

Jenkinson C, Coulter A, Bruster S, Chandola T, Jones P.

J Health Serv Res Policy. 2003 Apr;8(2):83-6.

PMID:
12820669
3.

Use of sentiment analysis for capturing patient experience from free-text comments posted online.

Greaves F, Ramirez-Cano D, Millett C, Darzi A, Donaldson L.

J Med Internet Res. 2013 Nov 1;15(11):e239. doi: 10.2196/jmir.2721.

4.

Do some trusts deliver a consistently better experience for patients? An analysis of patient experience across acute care surveys in English NHS trusts.

Raleigh VS, Frosini F, Sizmur S, Graham C.

BMJ Qual Saf. 2012 May;21(5):381-90. doi: 10.1136/bmjqs-2011-000588. Epub 2012 Mar 14.

PMID:
22421913
5.

Patients' ratings of family physician practices on the internet: usage and associations with conventional measures of quality in the English National Health Service.

Greaves F, Pape UJ, Lee H, Smith DM, Darzi A, Majeed A, Millett C.

J Med Internet Res. 2012 Oct 17;14(5):e146. doi: 10.2196/jmir.2280.

6.

Impact of case-mix on comparisons of patient-reported experience in NHS acute hospital trusts in England.

Raleigh V, Sizmur S, Tian Y, Thompson J.

J Health Serv Res Policy. 2015 Apr;20(2):92-9. doi: 10.1177/1355819614552682. Epub 2014 Oct 29.

PMID:
25359566
8.

Staff perceptions of quality of care: an observational study of the NHS Staff Survey in hospitals in England.

Pinder RJ, Greaves FE, Aylin PP, Jarman B, Bottle A.

BMJ Qual Saf. 2013 Jul;22(7):563-70. doi: 10.1136/bmjqs-2012-001540. Epub 2013 Feb 20.

PMID:
23426646
9.

'Poppets and parcels': the links between staff experience of work and acutely ill older peoples' experience of hospital care.

Maben J, Adams M, Peccei R, Murrells T, Robert G.

Int J Older People Nurs. 2012 Jun;7(2):83-94. doi: 10.1111/j.1748-3743.2012.00326.x.

10.

Children's and young people's experience of the National Health Service in England: a review of national surveys 2001-2011.

Hargreaves DS, Viner RM.

Arch Dis Child. 2012 Jul;97(7):661-6. doi: 10.1136/archdischild-2011-300603. Epub 2011 Sep 19. Review.

11.

Consumer response to patient experience measures in complex information environments.

Schlesinger M, Kanouse DE, Rybowski L, Martino SC, Shaller D.

Med Care. 2012 Nov;50 Suppl:S56-64. doi: 10.1097/MLR.0b013e31826c84e1.

PMID:
23064278
12.

Do patient surveys work? The influence of a national survey programme on local quality-improvement initiatives.

Reeves R, Seccombe I.

Qual Saf Health Care. 2008 Dec;17(6):437-41. doi: 10.1136/qshc.2007.022749.

13.

Comparison of patients' assessments of the quality of stroke care with audit findings.

Howell E, Graham C, Hoffman A, Lowe D, McKevitt C, Reeves R, Rudd AG.

Qual Saf Health Care. 2007 Dec;16(6):450-5.

14.

Comparing patients' experience of mental health services in England: a five-Trust survey.

Webb Y, Clifford P, Fowler V, Morgan C, Hanson M.

Int J Health Care Qual Assur Inc Leadersh Health Serv. 2000;13(6-7):273-81.

PMID:
11484645
15.

Web evaluation at the US National Institutes of Health: use of the American Customer Satisfaction Index online customer survey.

Wood FB, Siegel ER, Feldman S, Love CB, Rodrigues D, Malamud M, Lagana M, Crafts J.

J Med Internet Res. 2008 Feb 15;10(1):e4. doi: 10.2196/jmir.944.

16.

Adjusting for patient characteristics when analyzing reports from patients about hospital care.

Hargraves JL, Wilson IB, Zaslavsky A, James C, Walker JD, Rogers G, Cleary PD.

Med Care. 2001 Jun;39(6):635-41.

PMID:
11404646
17.

Are hospital characteristics associated with parental views of pediatric inpatient care quality?

Co JP, Ferris TG, Marino BL, Homer CJ, Perrin JM.

Pediatrics. 2003 Feb;111(2):308-14.

PMID:
12563056
18.

Patient evaluation of the hotel function of hospitals.

Oz MC, Zikria J, Mutrie C, Slater JP, Scott C, Lehman S, Connolly MW, Asher DT, Ting W, Namerow PB.

Heart Surg Forum. 2001;4(2):166-71.

PMID:
11544623
20.

United Kingdom (England): Health system review.

Boyle S.

Health Syst Transit. 2011;13(1):1-483, xix-xx.

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