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Items: 1 to 20 of 235

1.

Exploring patients' self-reported experiences of out-of-hours primary care and their suggestions for improvement: a qualitative study.

Poole R, Gamper A, Porter A, Egbunike J, Edwards A.

Fam Pract. 2011 Apr;28(2):210-9. doi: 10.1093/fampra/cmq090. Epub 2010 Nov 8.

2.

Delays in response and triage times reduce patient satisfaction and enablement after using out-of-hours services.

Kelly M, Egbunike JN, Kinnersley P, Hood K, Owen-Jones E, Button LA, Shaw C, Porter A, Snooks H, Bowden S, Edwards A.

Fam Pract. 2010 Dec;27(6):652-63. doi: 10.1093/fampra/cmq057. Epub 2010 Jul 29.

PMID:
20671002
3.

Understanding patient experience of out-of-hours general practitioner services in South Wales: a qualitative study.

Egbunike JN, Shaw C, Bale S, Elwyn G, Edwards A.

Emerg Med J. 2008 Oct;25(10):649-54. doi: 10.1136/emj.2007.052001.

PMID:
18843062
4.

The need to improve the interface between in-hours and out-of-hours GP care, and between out-of-hours care and self-care.

Kinnersley P, Egbunike JN, Kelly M, Hood K, Owen-Jones E, Button LA, Shaw C, Porter A, Snooks H, Bowden S, Edwards A.

Fam Pract. 2010 Dec;27(6):664-72. doi: 10.1093/fampra/cmq056. Epub 2010 Jul 29.

PMID:
20671001
5.

Users' reports and evaluations of out-of-hours health care and the UK national quality requirements: a cross sectional study.

Campbell J, Roland M, Richards S, Dickens A, Greco M, Bower P.

Br J Gen Pract. 2009 Jan;59(558):e8-15. doi: 10.3399/bjgp09X394815.

6.

Capturing users' experience of UK out-of-hours primary medical care: piloting and psychometric properties of the Out-of-hours Patient Questionnaire.

Campbell JL, Dickens A, Richards SH, Pound P, Greco M, Bower P.

Qual Saf Health Care. 2007 Dec;16(6):462-8.

7.

Exploring users' experiences of accessing out-of-hours primary medical care services.

Richards SH, Pound P, Dickens A, Greco M, Campbell JL.

Qual Saf Health Care. 2007 Dec;16(6):469-77.

8.

Narrating uncertainties about treatment of mental health conditions.

Rapport FL, Jerzembek GS, Doel MA, Jones A, Cella M, Lloyd KR.

Soc Psychiatry Psychiatr Epidemiol. 2010 Mar;45(3):371-9. doi: 10.1007/s00127-009-0072-y. Epub 2009 May 24.

PMID:
19466370
9.

Patient satisfaction questionnaires for primary care out-of-hours services: a systematic review.

Garratt AM, Danielsen K, Hunskaar S.

Br J Gen Pract. 2007 Sep;57(542):741-7. Review.

10.

The complexity of patients' satisfaction with out-of-hours care: a qualitative study.

Glynn LG, MacFarlane A, Murphy AW.

Eur J Gen Pract. 2007;13(2):83-8.

PMID:
17534744
11.

Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services.

Egbunike JN, Shaw C, Porter A, Button LA, Kinnersley P, Hood K, Bowden S, Bale S, Snooks H, Edwards A.

Br J Gen Pract. 2010 Mar;60(572):e83-97. doi: 10.3399/bjgp10X483490.

12.

[Undelayable visits in primary care. Description and identification of possible areas for improvement].

Alonso Siverio A, Sáez Lavilla C, Flordelís Marco F.

Rev Calid Asist. 2012 Jan-Feb;27(1):19-29. doi: 10.1016/j.cali.2011.06.001. Epub 2011 Jul 28. Spanish.

PMID:
21798786
13.

Identifying service needs from the users and service providers' perspective: a focus group study of Chinese elders, health and social care professionals.

Woo J, Mak B, Cheng JO, Choy E.

J Clin Nurs. 2011 Dec;20(23-24):3463-71. doi: 10.1111/j.1365-2702.2011.03702.x.

PMID:
22074148
14.

The Patient Experiences Questionnaire for Out-of-Hours Care (PEQ-OHC): data quality, reliability, and validity.

Garratt AM, Danielsen K, Forland O, Hunskaar S.

Scand J Prim Health Care. 2010 Jun;28(2):95-101. doi: 10.3109/02813431003768772.

15.

A qualitative study of older people's views of out-of-hours services.

Foster J, Dale J, Jessopp L.

Br J Gen Pract. 2001 Sep;51(470):719-23.

16.

Characteristics of service users and provider organisations associated with experience of out of hours general practitioner care in England: population based cross sectional postal questionnaire survey.

Warren FC, Abel G, Lyratzopoulos G, Elliott MN, Richards S, Barry HE, Roland M, Campbell JL.

BMJ. 2015 Apr 29;350:h2040. doi: 10.1136/bmj.h2040.

17.

Service users' and caregivers' perspectives on continuity of care in out-of-hours primary care.

Gallagher N, MacFarlane A, Murphy AW, Freeman GK, Glynn LG, Bradley CP.

Qual Health Res. 2013 Mar;23(3):407-21. doi: 10.1177/1049732312470521. Epub 2012 Dec 20.

PMID:
23258113
19.

Developing a standard short questionnaire for the assessment of patient satisfaction with out-of-hours primary care.

Salisbury C, Burgess A, Lattimer V, Heaney D, Walker J, Turnbull J, Smith H.

Fam Pract. 2005 Oct;22(5):560-9. Epub 2005 Jun 17.

PMID:
15964865
20.

The association between demographic factors, user reported experiences and user satisfaction: results from three casualty clinics in Norway.

Danielsen K, Bjertnaes OA, Garratt A, Forland O, Iversen HH, Hunskaar S.

BMC Fam Pract. 2010 Oct 6;11:73. doi: 10.1186/1471-2296-11-73.

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