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Perspectives of English, Chinese, and Spanish-Speaking Safety-Net Patients on Clinician Computer Use: Qualitative Analysis.

Khoong EC, Cherian R, Matta GY, Lyles CR, Schillinger D, Ratanawongsa N.

J Med Internet Res. 2019 May 22;21(5):e13131. doi: 10.2196/13131.


Disparities in Patient-Reported Interest in Web-Based Patient Portals: Survey at an Urban Academic Safety-Net Hospital.

Sadasivaiah S, Lyles CR, Kiyoi S, Wong P, Ratanawongsa N.

J Med Internet Res. 2019 Mar 26;21(3):e11421. doi: 10.2196/11421.


A Randomized Trial to Train Vulnerable Primary Care Patients to Use a Patient Portal.

Lyles CR, Tieu L, Sarkar U, Kiyoi S, Sadasivaiah S, Hoskote M, Ratanawongsa N, Schillinger D.

J Am Board Fam Med. 2019 Mar-Apr;32(2):248-258. doi: 10.3122/jabfm.2019.02.180263.


Finding Meaning in Medication Reconciliation Using Electronic Health Records: Qualitative Analysis in Safety Net Primary and Specialty Care.

Matta GY, Khoong EC, Lyles CR, Schillinger D, Ratanawongsa N.

JMIR Med Inform. 2018 May 7;6(2):e10167. doi: 10.2196/10167.


Language-concordant automated telephone queries to assess medication adherence in a diverse population: a cross-sectional analysis of convergent validity with pharmacy claims.

Ratanawongsa N, Quan J, Handley MA, Sarkar U, Schillinger D.

BMC Health Serv Res. 2018 Apr 6;18(1):254. doi: 10.1186/s12913-018-3071-4.


Improving best possible medication history with vulnerable patients at an urban safety net academic hospital using pharmacy technicians.

Sadasivaiah S, Smith DE, Goldman S, Ratanawongsa N.

BMJ Open Qual. 2017 Oct 21;6(2):e000102. doi: 10.1136/bmjoq-2017-000102. eCollection 2017.


Primary care scribes: writing a new story for safety net clinics.

Lowry C, Orr K, Embry B, Nguyen M, Petersen A, James C, Seidel K, Ratanawongsa N.

BMJ Open Qual. 2017 Oct 25;6(2):e000124. doi: 10.1136/bmjoq-2017-000124. eCollection 2017.


Reducing Misses and Near Misses Related to Multitasking on the Electronic Health Record: Observational Study and Qualitative Analysis.

Ratanawongsa N, Matta GY, Bohsali FB, Chisolm MS.

JMIR Hum Factors. 2018 Feb 6;5(1):e4. doi: 10.2196/humanfactors.9371.


Use of Complementary Health Approaches Among Diverse Primary Care Patients with Type 2 Diabetes and Association with Cardiometabolic Outcomes: From the SF Bay Collaborative Research Network (SF Bay CRN).

Handley MA, Quan J, Chao MT, Ratanawongsa N, Sarkar U, Emmons-Bell S, Schillinger D.

J Am Board Fam Med. 2017 Sep-Oct;30(5):624-631. doi: 10.3122/jabfm.2017.05.170030.


Multitasking and Silent Electronic Health Record Use in Ambulatory Visits.

Ratanawongsa N, Matta GY, Lyles CR, Koenig CJ, Barton JL, Yu K, Schillinger D.

JAMA Intern Med. 2017 Sep 1;177(9):1382-1385. doi: 10.1001/jamainternmed.2017.2668. No abstract available.


mHealth and Health Information Technology Tools for Diverse Patients with Diabetes.

Lyles CR, Ratanawongsa N, Bolen SD, Samal L.

J Diabetes Res. 2017;2017:1704917. doi: 10.1155/2017/1704917. Epub 2017 Feb 23. No abstract available.


The Next Frontier in Communication and the ECLIPPSE Study: Bridging the Linguistic Divide in Secure Messaging.

Schillinger D, McNamara D, Crossley S, Lyles C, Moffet HH, Sarkar U, Duran N, Allen J, Liu J, Oryn D, Ratanawongsa N, Karter AJ.

J Diabetes Res. 2017;2017:1348242. doi: 10.1155/2017/1348242. Epub 2017 Feb 7. Review.


The Challenges of Electronic Health Records and Diabetes Electronic Prescribing: Implications for Safety Net Care for Diverse Populations.

Ratanawongsa N, Chan LL, Fouts MM, Murphy EJ.

J Diabetes Res. 2017;2017:8983237. doi: 10.1155/2017/8983237. Epub 2017 Jan 18. Review.


Online patient websites for electronic health record access among vulnerable populations: portals to nowhere?

Tieu L, Schillinger D, Sarkar U, Hoskote M, Hahn KJ, Ratanawongsa N, Ralston JD, Lyles CR.

J Am Med Inform Assoc. 2017 Apr 1;24(e1):e47-e54. doi: 10.1093/jamia/ocw098.


Computer use, language, and literacy in safety net clinic communication.

Ratanawongsa N, Barton JL, Lyles CR, Wu M, Yelin EH, Martinez D, Schillinger D.

J Am Med Inform Assoc. 2017 Jan;24(1):106-112. doi: 10.1093/jamia/ocw062. Epub 2016 Jun 6.


Barriers and Facilitators to Online Portal Use Among Patients and Caregivers in a Safety Net Health Care System: A Qualitative Study.

Tieu L, Sarkar U, Schillinger D, Ralston JD, Ratanawongsa N, Pasick R, Lyles CR.

J Med Internet Res. 2015 Dec 3;17(12):e275. doi: 10.2196/jmir.4847.


Association Between Clinician Computer Use and Communication With Patients in Safety-Net Clinics.

Ratanawongsa N, Barton JL, Lyles CR, Wu M, Yelin EH, Martinez D, Schillinger D.

JAMA Intern Med. 2016 Jan;176(1):125-8. doi: 10.1001/jamainternmed.2015.6186. No abstract available.


Reach and Validity of an Objective Medication Adherence Measure Among Safety Net Health Plan Members with Diabetes: A Cross-Sectional Study.

Ratanawongsa N, Karter AJ, Quan J, Parker MM, Handley M, Sarkar U, Schmittdiel JA, Schillinger D.

J Manag Care Spec Pharm. 2015 Aug;21(8):688-98.


Disclosure of complementary health approaches among low income and racially diverse safety net patients with diabetes.

Chao MT, Handley MA, Quan J, Sarkar U, Ratanawongsa N, Schillinger D.

Patient Educ Couns. 2015 Nov;98(11):1360-6. doi: 10.1016/j.pec.2015.06.011. Epub 2015 Jun 25.


Automated Telephone Self-Management Support for Diabetes in a Low-Income Health Plan: A Health Care Utilization and Cost Analysis.

Quan J, Lee AK, Handley MA, Ratanawongsa N, Sarkar U, Tseng S, Schillinger D.

Popul Health Manag. 2015 Dec;18(6):412-20. doi: 10.1089/pop.2014.0154. Epub 2015 Jun 23.


Patient trust in physician influences colorectal cancer screening in low-income patients.

Gupta S, Brenner AT, Ratanawongsa N, Inadomi JM.

Am J Prev Med. 2014 Oct;47(4):417-23. doi: 10.1016/j.amepre.2014.04.020. Epub 2014 Jul 29.


Diabetes health information technology innovation to improve quality of life for health plan members in urban safety net.

Ratanawongsa N, Handley MA, Sarkar U, Quan J, Pfeifer K, Soria C, Schillinger D.

J Ambul Care Manage. 2014 Apr-Jun;37(2):127-37. doi: 10.1097/JAC.0000000000000019.


Ethnically diverse patients' perceptions of clinician computer use in a safety-net clinic.

Ratanawongsa N, Barton JL, Schillinger D, Yelin EH, Hettema JE, Lum PJ.

J Health Care Poor Underserved. 2013 Nov;24(4):1542-51. doi: 10.1353/hpu.2013.0188.


A multicenter study of physician mindfulness and health care quality.

Beach MC, Roter D, Korthuis PT, Epstein RM, Sharp V, Ratanawongsa N, Cohn J, Eggly S, Sankar A, Moore RD, Saha S.

Ann Fam Med. 2013 Sep-Oct;11(5):421-8. doi: 10.1370/afm.1507.


Safety events during an automated telephone self-management support intervention.

Lyles CR, Schillinger D, Lopez A, Handley M, Ratanawongsa N, Sarkar U.

J Diabetes Sci Technol. 2013 May 1;7(3):596-601.


Communication and medication refill adherence: the Diabetes Study of Northern California.

Ratanawongsa N, Karter AJ, Parker MM, Lyles CR, Heisler M, Moffet HH, Adler N, Warton EM, Schillinger D.

JAMA Intern Med. 2013 Feb 11;173(3):210-8. doi: 10.1001/jamainternmed.2013.1216. Erratum in: JAMA Intern Med. 2013 May 13;173(9):731.


Clinician stress and patient-clinician communication in HIV care.

Ratanawongsa N, Korthuis PT, Saha S, Roter D, Moore RD, Sharp VL, Beach MC.

J Gen Intern Med. 2012 Dec;27(12):1635-42. doi: 10.1007/s11606-012-2157-7. Epub 2012 Jul 21.


A SBIRT curriculum for medical residents: development of a performance feedback tool to build learner confidence.

Hettema JE, Ratanawongsa N, Manuel JK, Ciccarone D, Coffa D, Jain S, Lum PJ.

Subst Abus. 2012;33(3):241-50. doi: 10.1080/08897077.2011.640172.


Primary care provider perceptions of the effectiveness of two self-management support programs for vulnerable patients with diabetes.

Ratanawongsa N, Bhandari VK, Handley M, Rundall T, Hammer H, Schillinger D.

J Diabetes Sci Technol. 2012 Jan 1;6(1):116-24.


A cross-sectional study of barriers to personal health record use among patients attending a safety-net clinic.

Hilton JF, Barkoff L, Chang O, Halperin L, Ratanawongsa N, Sarkar U, Leykin Y, Muñoz RF, Thom DH, Kahn JS.

PLoS One. 2012;7(2):e31888. doi: 10.1371/journal.pone.0031888. Epub 2012 Feb 20.


Quasi-experimental trial of diabetes Self-Management Automated and Real-Time Telephonic Support (SMARTSteps) in a Medicaid managed care plan: study protocol.

Ratanawongsa N, Handley MA, Quan J, Sarkar U, Pfeifer K, Soria C, Schillinger D.

BMC Health Serv Res. 2012 Jan 26;12:22. doi: 10.1186/1472-6963-12-22.


Getting under the skin of clinical inertia in insulin initiation: the Translating Research Into Action for Diabetes (TRIAD) Insulin Starts Project.

Ratanawongsa N, Crosson JC, Schillinger D, Karter AJ, Saha CK, Marrero DG.

Diabetes Educ. 2012 Jan-Feb;38(1):94-100. doi: 10.1177/0145721711432649. Epub 2012 Jan 5.


What patients say about their doctors online: a qualitative content analysis.

López A, Detz A, Ratanawongsa N, Sarkar U.

J Gen Intern Med. 2012 Jun;27(6):685-92. doi: 10.1007/s11606-011-1958-4. Epub 2012 Jan 4.


Effects of a focused patient-centered care curriculum on the experiences of internal medicine residents and their patients.

Ratanawongsa N, Federowicz MA, Christmas C, Hanyok LA, Record JD, Hellmann DB, Ziegelstein RC, Rand CS.

J Gen Intern Med. 2012 Apr;27(4):473-7. doi: 10.1007/s11606-011-1881-8. Epub 2011 Sep 27.


A video-intervention to improve clinician attitudes toward patients with sickle cell disease: the results of a randomized experiment.

Haywood C Jr, Lanzkron S, Hughes MT, Brown R, Massa M, Ratanawongsa N, Beach MC.

J Gen Intern Med. 2011 May;26(5):518-23. doi: 10.1007/s11606-010-1605-5. Epub 2010 Dec 23.


Problematic hospital experiences among adult patients with sickle cell disease.

Lattimer L, Haywood C Jr, Lanzkron S, Ratanawongsa N, Bediako SM, Beach MC.

J Health Care Poor Underserved. 2010 Nov;21(4):1114-23. doi: 10.1353/hpu.2010.0940.


Race, ethnicity, and shared decision making for hyperlipidemia and hypertension treatment: the DECISIONS survey.

Ratanawongsa N, Zikmund-Fisher BJ, Couper MP, Van Hoewyk J, Powe NR.

Med Decis Making. 2010 Sep-Oct;30(5 Suppl):65S-76S. doi: 10.1177/0272989X10378699.


Challenges in primary care relationships: seeing it from both sides.

Ratanawongsa N, Wright SM, Vargo EM, Carrese JA.

Patient Educ Couns. 2011 Oct;85(1):40-5. doi: 10.1016/j.pec.2010.07.042. Epub 2010 Sep 9.


Religious coping and hospital admissions among adults with sickle cell disease.

Bediako SM, Lattimer L, Haywood C Jr, Ratanawongsa N, Lanzkron S, Beach MC.

J Behav Med. 2011 Apr;34(2):120-7. doi: 10.1007/s10865-010-9290-8. Epub 2010 Sep 2.


Hospital self-discharge among adults with sickle-cell disease (SCD): associations with trust and interpersonal experiences with care.

Haywood C Jr, Lanzkron S, Ratanawongsa N, Bediako SM, Lattimer-Nelson L, Beach MC.

J Hosp Med. 2010 May-Jun;5(5):289-94. doi: 10.1002/jhm.643.


The association of provider communication with trust among adults with sickle cell disease.

Haywood C Jr, Lanzkron S, Ratanawongsa N, Bediako SM, Lattimer L, Powe NR, Beach MC.

J Gen Intern Med. 2010 Jun;25(6):543-8. doi: 10.1007/s11606-009-1247-7. Epub 2010 Mar 3.


Teaching residents to know their patients as individuals. The Aliki Initiative at Johns Hopkins Bayview Medical Center.

Ratanawongsa N, Rand CS, Magill CF, Hayashi J, Brandt L, Christmas C, Record JD, Howell EE, Federowicz MA, Hellmann DB, Ziegelstein RC.

Pharos Alpha Omega Alpha Honor Med Soc. 2009 Summer;72(3):4-11. No abstract available.


Patient factors associated with following a relocated primary care provider among older adults.

Gozu A, Nidiry MA, Ratanawongsa N, Carrese JA, Wright SM.

Am J Manag Care. 2009 Mar;15(3):195-200.


Health care provider attitudes toward patients with acute vaso-occlusive crisis due to sickle cell disease: development of a scale.

Ratanawongsa N, Haywood C Jr, Bediako SM, Lattimer L, Lanzkron S, Hill PM, Powe NR, Beach MC.

Patient Educ Couns. 2009 Aug;76(2):272-8. doi: 10.1016/j.pec.2009.01.007. Epub 2009 Feb 23.


Providers' perceptions of relationships and professional roles when caring for patients who leave the hospital against medical advice.

Windish DM, Ratanawongsa N.

J Gen Intern Med. 2008 Oct;23(10):1698-707. doi: 10.1007/s11606-008-0728-4. Epub 2008 Jul 22.


Physician burnout and patient-physician communication during primary care encounters.

Ratanawongsa N, Roter D, Beach MC, Laird SL, Larson SM, Carson KA, Cooper LA.

J Gen Intern Med. 2008 Oct;23(10):1581-8. doi: 10.1007/s11606-008-0702-1. Epub 2008 Jul 10.


Well-being in residency: effects on relationships with patients, interactions with colleagues, performance, and motivation.

Ratanawongsa N, Wright SM, Carrese JA.

Patient Educ Couns. 2008 Aug;72(2):194-200. doi: 10.1016/j.pec.2008.04.010. Epub 2008 Jun 9.


The reported validity and reliability of methods for evaluating continuing medical education: a systematic review.

Ratanawongsa N, Thomas PA, Marinopoulos SS, Dorman T, Wilson LM, Ashar BH, Magaziner JL, Miller RG, Prokopowicz GP, Qayyum R, Bass EB.

Acad Med. 2008 Mar;83(3):274-83. doi: 10.1097/ACM.0b013e3181637925. Review.


What motivates physicians throughout their careers in medicine?

Ratanawongsa N, Howell EE, Wright SM.

Compr Ther. 2006 Winter;32(4):210-7. Review.


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