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Items: 19


A ‘telephone first’ approach to demand management in English general practice: a multimethod evaluation.

Newbould J, Ball S, Abel G, Barclay M, Brown T, Corbett J, Doble B, Elliott M, Exley J, Knack A, Martin A, Pitchforth E, Saunders C, Wilson ECF, Winpenny E, Yang M, Roland M.

Southampton (UK): NIHR Journals Library; 2019 May.


GPs' and practice staff's views of a telephone first approach to demand management: a qualitative study in primary care.

Newbould J, Exley J, Ball S, Corbett J, Pitchforth E, Roland M.

Br J Gen Pract. 2019 May;69(682):e321-e328. doi: 10.3399/bjgp19X702401.


Qualitative study of patient views on a 'telephone-first' approach in general practice in England: speaking to the GP by telephone before making face-to-face appointments.

Ball SL, Newbould J, Corbett J, Exley J, Pitchforth E, Roland M.

BMJ Open. 2018 Dec 31;8(12):e026197. doi: 10.1136/bmjopen-2018-026197.


The Evaluation of Physicians' Communication Skills From Multiple Perspectives.

Burt J, Abel G, Elliott MN, Elmore N, Newbould J, Davey A, Llanwarne N, Maramba I, Paddison C, Campbell J, Roland M.

Ann Fam Med. 2018 Jul;16(4):330-337. doi: 10.1370/afm.2241.


Evaluation of telephone first approach to demand management in English general practice: observational study.

Newbould J, Abel G, Ball S, Corbett J, Elliott M, Exley J, Martin A, Saunders C, Wilson E, Winpenny E, Yang M, Roland M.

BMJ. 2017 Sep 27;358:j4197. doi: 10.1136/bmj.j4197.


Improving patient experience in primary care: a multimethod programme of research on the measurement and improvement of patient experience.

Burt J, Campbell J, Abel G, Aboulghate A, Ahmed F, Asprey A, Barry H, Beckwith J, Benson J, Boiko O, Bower P, Calitri R, Carter M, Davey A, Elliott MN, Elmore N, Farrington C, Haque HW, Henley W, Lattimer V, Llanwarne N, Lloyd C, Lyratzopoulos G, Maramba I, Mounce L, Newbould J, Paddison C, Parker R, Richards S, Roberts M, Setodji C, Silverman J, Warren F, Wilson E, Wright C, Roland M.

Southampton (UK): NIHR Journals Library; 2017 Apr.


Investigating the meaning of 'good' or 'very good' patient evaluations of care in English general practice: a mixed methods study.

Burt J, Newbould J, Abel G, Elliott MN, Beckwith J, Llanwarne N, Elmore N, Davey A, Gibbons C, Campbell J, Roland M.

BMJ Open. 2017 Mar 2;7(3):e014718. doi: 10.1136/bmjopen-2016-014718.


Wasting the doctor's time? A video-elicitation interview study with patients in primary care.

Llanwarne N, Newbould J, Burt J, Campbell JL, Roland M.

Soc Sci Med. 2017 Mar;176:113-122. doi: 10.1016/j.socscimed.2017.01.025. Epub 2017 Jan 18.


Capturing patient experience: a qualitative study of implementing real-time feedback in primary care.

Carter M, Davey A, Wright C, Elmore N, Newbould J, Roland M, Campbell J, Burt J.

Br J Gen Pract. 2016 Nov;66(652):e786-e793. Epub 2016 Sep 12.


Rating Communication in GP Consultations: The Association Between Ratings Made by Patients and Trained Clinical Raters.

Burt J, Abel G, Elmore N, Newbould J, Davey A, Llanwarne N, Maramba I, Paddison C, Benson J, Silverman J, Elliott MN, Campbell J, Roland M.

Med Care Res Rev. 2018 Apr;75(2):201-218. doi: 10.1177/1077558716671217. Epub 2016 Oct 3.


Patient participation groups in general practice: what are they for, where are they going?

Gillam S, Newbould J.

BMJ. 2016 Feb 18;352:i673. doi: 10.1136/bmj.i673. No abstract available.


Barriers and facilitators to integrating care: experiences from the English Integrated Care Pilots.

Ling T, Brereton L, Conklin A, Newbould J, Roland M.

Int J Integr Care. 2012 Jul 24;12:e129. Print 2012 Jul-Sep.


Challenges to the credibility of patient feedback in primary healthcare settings: a qualitative study.

Asprey A, Campbell JL, Newbould J, Cohn S, Carter M, Davey A, Roland M.

Br J Gen Pract. 2013 Mar;63(608):e200-8. doi: 10.3399/bjgp13X664252.


Experiences of care planning in England: interviews with patients with long term conditions.

Newbould J, Burt J, Bower P, Blakeman T, Kennedy A, Rogers A, Roland M.

BMC Fam Pract. 2012 Jul 25;13:71. doi: 10.1186/1471-2296-13-71.


International Variation in the Usage of Medicines: A Review of the Literature.

Nolte E, Newbould J, Conklin A.

Rand Health Q. 2011 Mar 1;1(1):4. eCollection 2011 Spring.


Medicines for chronic illness at school: experiences and concerns of young people and their parents.

Smith FJ, Taylor KM, Newbould J, Keady S.

J Clin Pharm Ther. 2008 Oct;33(5):537-44. doi: 10.1111/j.1365-2710.2008.00944.x.


'I'm fine doing it on my own': partnerships between young people and their parents in the management of medication for asthma and diabetes.

Newbould J, Smith F, Francis SA.

J Child Health Care. 2008 Jun;12(2):116-28. doi: 10.1177/1367493508088549.


Young people's experiences of managing asthma and diabetes at school.

Newbould J, Francis SA, Smith F.

Arch Dis Child. 2007 Dec;92(12):1077-81. Epub 2007 Sep 12.


Lay-led self-management in chronic illness: a review of the evidence.

Newbould J, Taylor D, Bury M.

Chronic Illn. 2006 Dec;2(4):249-61. Review.


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