Do Clinician Disruptive Behaviors Make an Unsafe Environment for Patients?

J Nurs Care Qual. 2016 Apr-Jun;31(2):115-23. doi: 10.1097/NCQ.0000000000000150.

Abstract

The magnitude of negative consequences of clinician disruptive behaviors on patients and clinicians was examined using data collected from 1559 clinicians working at an urban academic medical center in the United States. For the impact of disruptive behavior on patient safety, psychological aggression as caused by disruptive behavior or incivility increased the likelihood of patient harm as well as job dissatisfaction and physical symptoms.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Aggression
  • Attitude of Health Personnel*
  • Cross-Sectional Studies
  • Humans
  • Interprofessional Relations*
  • Job Satisfaction
  • Medical Staff, Hospital / psychology*
  • Patient Safety*
  • Problem Behavior*
  • Surveys and Questionnaires
  • United States
  • Workplace