The objectives of this research were: (1) to describe the programmatic structure and characteristics of an emergency medical care facility that is a satellite clinic of a community hospital; (2) to describe the types of illness treated, and (3) to characterize the patients who used the facility. One-half of the presenting patients were treated for traumatic conditions; a major factor of clinic use for such patients was proximity. For patients with nontraumatic illnesses, the clinic was used when private physicians were unavailable. Almost 20% of all presentations resulted from referrals, suggesting acceptance of the clinic by private practitioners in the area. Previous users had more tenuous relationships with private physicians than did initial users and no difference was found between initial and previous users in the amount of nontraumatic illness. Patient attributes of high mobility, lower socio-economic status, and younger age were associated positively with frequent clinic use.