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Can Fam Physician. 1997 May;43:901-6.

Long-term attendance at a family practice teaching unit. Qualitative study of patients' views.

Author information

1
Thames Valley Family Practice Research Unit, London, ON.

Abstract

OBJECTIVE:

To identify the factors that contribute to patients' long-term attendance at a family practice teaching unit.

DESIGN:

Qualitative method of focus groups.

SETTING:

A community-based family practice teaching unit in southwestern Ontario.

PARTICIPANTS:

Patients who had been coming to St Joseph's Family Medical Centre for more than 15 years were purposefully selected to participate.

METHOD:

Five focus groups composed of patients who had been affiliated with one of the three practices at the Centre for more than 15 years explored factors contributing to long-term attendance.

MAIN FINDINGS:

Four key themes were identified as the primary factors contributing to long-term attendance: the relationship context, the team concept, professional responsibility and attitudes, and comprehensive and convenient care.

CONCLUSION:

The resource-rich era of medical care, during which participants formulated their views and opinions about the factors contributing to their long-term attendance at a family practice teaching unit, has come to a close. The findings of this study provide important information that could help maintain one of the basic tenets of family medicine-continuity of care.

PMID:
9154362
PMCID:
PMC2255510
[Indexed for MEDLINE]
Free PMC Article

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