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Clin Exp Dermatol. 1993 Nov;18(6):516-22.

What do members of the National Eczema Society really want?

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Department of Dermatology, University of Wales College of Medicine, Heath Park, Cardiff, UK.


In order to assess the impact of eczema on the lives of affected individuals a postal questionnaire was sent to all members of the National Eczema Society (NES). The survey also sought to ascertain their expectations of their initial consultation with general practitioners and hospital doctors; to assess their satisfaction with these consultations; to obtain their views on the treatment prescribed, and their reasons for joining the NES. Information on 1972 adults (614 male, 1358 female) and from 1944 parents of affected children was received, representing an overall response rate of 29%. The work of 1061 (54%) adults, and the choice of career of 391 (20%) had been affected. Eczema affected the ability to perform domestic duties in 1128 (83%) women compared with 439 (71%) men. Social and leisure activities were affected in 1269 (64%) of adults. The development of personal relationships had been impaired in 273 (14%), and the sex lives of 373 (19%) had been affected. In children sleep (60%) was the most commonly affected activity. The expectations of the initial consultation with their general practitioner of 659 (17%) had not at all been met, of 2528 (65%) partly met, and of only 483 (12%) completely met; 2638 patients had seen a hospital specialist. The expectations of 478 (18%) had not at all been met, of 1164 (62%) partly met, and of only 512 (19%) completely met. Forty-four per cent (1713) were either 'extremely satisfied' or 'satisfied' with the treatments they had been given, 1529 (40%) were 'neutral', 480 (12%) were dissatisfied, and 103 (2.6%) were extremely dissatisfied.(ABSTRACT TRUNCATED AT 250 WORDS).

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