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Ann Emerg Med. 1995 Aug;26(2):130-2.

Patient satisfaction with a nurse practitioner in a university emergency service.

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  • 1Department of Surgery, University of Nebraska Medical Center, Omaha, USA.

Abstract

STUDY OBJECTIVE:

To compare the overall satisfaction with emergency department care of patients seen by a nurse practitioner (NP) with that of patients seen in the usual fashion.

DESIGN:

A case-control study comparing responses by means of a five-point scale from a prospectively designed telephone survey.

SETTING:

Midwestern urban university hospital ED in which most patients are seen mainly by fourth-year medical students or house staff and all patients are seen and evaluated by the attending staff.

PARTICIPANTS:

Patients or, for children and incompetent adults, the person who accompanied the patient to the ED.

RESULTS:

Overall satisfaction was good for both groups of patients and was not significantly different: 3.9 (SD, 1.1) for the NP group versus 4.0 (SD, 1.3) for the control group (P = .66 [NS]).

CONCLUSIONS:

This study supports data from earlier studies suggesting that patients are satisfied with ambulatory care delivered by NPs.

PMID:
7618773
[PubMed - indexed for MEDLINE]
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