What makes a good health 'app'? Identifying the strengths and limitations of existing mobile application evaluation tools

Nurs Inq. 2020 Apr;27(2):e12333. doi: 10.1111/nin.12333. Epub 2019 Dec 19.

Abstract

Research using mHealth apps has the potential to positively impact health care management and outcomes. However, choosing an appropriate mHealth app may be challenging for the health researcher. The author team used existing evaluation tools, checklists, and guidelines to assess selected mHealth apps to identify strengths, challenges, and potential gaps within existing evaluation tools. They identified specific evaluation tool components, questions, and items most effective in examining app content, usability, and features, including literacy demand and cultural appropriateness; technical information; practical aspects of app functionality; and evolving capabilities of mobile medical apps. Challenges included the subjective nature of the results, time required to complete the evaluation, lack of emphasis on evidence-based content, and inadequate tool flexibility. Health researchers considering the integration of mobile apps into research will benefit from evaluation tools that assess both evidence-based content and the ability of the mobile app to securely integrate with other digital technologies involved in patient care. Next steps will include the involvement of health care providers and professionals, including nurses a wide range of expertise, to develop an mHealth evaluation tool that focuses on identifying quality, evidence-based mobile apps into patient outcomes research.

Keywords: evaluation; mHealth; mobile health; mobile phone.

Publication types

  • Research Support, N.I.H., Extramural

MeSH terms

  • Computers, Handheld
  • Evidence-Based Practice / standards*
  • Health Literacy
  • Humans
  • Mobile Applications / standards*
  • Telemedicine / standards*
  • User-Computer Interface