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Patient Educ Couns. 2019 Nov 18. pii: S0738-3991(19)30526-9. doi: 10.1016/j.pec.2019.11.019. [Epub ahead of print]

Development and evaluation of an online infertility peer supporter training program.

Author information

1
Department of Psychology, McGill University, 2001 McGill College Avenue, Montreal, H3A 1G1, Canada; Department of Psychiatry, Jewish General Hospital, Montreal, 4333 Cote Ste. Catherine Road, H3T 1E4, Canada.
2
University of Toronto, Lawrence S. Bloomberg Faculty of Nursing, 155 College St. Suite 130, Toronto, M5T 1P8, Canada.
3
McGill University, Department of Medicine, Centre for Outcomes Research & Evaluation, Research Institute of the McGill University Health Centre, 5252 Boulevard de Maisonneuve O, Montreal, QC H4A 3S5, Canada.
4
Department of Psychiatry, Jewish General Hospital, Montreal, 4333 Cote Ste. Catherine Road, H3T 1E4, Canada.
5
Department of Psychiatry, Jewish General Hospital, Montreal, 4333 Cote Ste. Catherine Road, H3T 1E4, Canada; Lady Davis Institute for Medical Research, Jewish General Hospital, 3755 Cote Ste-Catherine Road, Montreal, H3T1E2, Canada. Electronic address: phyllis.zelkowitz@mcgill.ca.

Abstract

OBJECTIVE:

To outline the development and evaluation of an online infertility peer supporter training program.

METHODS:

Men and women with diverse infertility backgrounds were recruited and trained to provide online peer support to people undergoing fertility treatment. Training required volunteers to (1) read a peer support training manual, (2) watch a webinar, and (3) complete practice questions, each of which was evidence-based and reviewed by key stakeholders.

RESULTS:

Seventeen women and one man were trained and provided online peer support. Program satisfaction was high and training materials were rated as helpful. Peer supporters felt comfortable providing support and having their discussions monitored. They liked helping others and the convenience of a mobile application.

CONCLUSION:

Online recruitment and training of infertility peer supporters is feasible. The current program was acceptable and offers steps for improving future online peer support interventions.

PRACTICE IMPLICATIONS:

Current evidence supports the acceptability and feasibility of this training and supervision program, and provides service providers with information guiding its development and implementation.

KEYWORDS:

Infertility; Peer support; Program evaluation; Training; eHealth; mHealth

PMID:
31761526
DOI:
10.1016/j.pec.2019.11.019

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