Comparing modular and personal service delivery in specialised outpatient care: A survey of haematology and oncology patient preferences

Health Serv Manage Res. 2019 Nov;32(4):209-217. doi: 10.1177/0951484819868681. Epub 2019 Aug 12.

Authors

Katariina Silander^{1

2}, Paulus Torkki², Antti Peltokorpi³, Maija Tarkkanen^{2

4}, Aino Lepäntalo^{2

4}, Johanna Mattson^{2

4}, Petri Bono^{2

4}, Minna Kaila^{2

4}

Affiliations

¹ 1 Aalto University, Department of Industrial Engineering and Management, Espoo, Finland.
² 2 University of Helsinki, Helsinki, Finland.
³ 3 Aalto University, Department of Civil Engineering, Espoo, Finland.
⁴ 4 Helsinki University Hospital, Helsinki, Finland.

PMID: 31403337
DOI: 10.1177/0951484819868681

No abstract available

Keywords: healthcare; healthcare delivery; modularisation; outpatient care; patient perspective; survey results.

Publication types

Comparative Study
Research Support, Non-U.S. Gov't

MeSH terms

Adult
Aged
Aged, 80 and over
Ambulatory Care / psychology*
Ambulatory Care / statistics & numerical data
Female
Finland
Hematology / statistics & numerical data*
Humans
Male
Middle Aged
Oncology Nursing / statistics & numerical data*
Outpatients / psychology*
Outpatients / statistics & numerical data
Patient Preference / psychology*
Patient Preference / statistics & numerical data*