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Vet Rec. 2019 Aug 24;185(8):231. doi: 10.1136/vr.105313. Epub 2019 Jul 27.

Investigation into clients' perception of postoperative physiotherapy for dogs undergoing cranial cruciate ligament disease surgery.

Author information

1
Royal Veterinary College, Hatfield, UK.
2
Animal Medicine and Surgery, Universidad CEU Cardenal Herrera, Valencia, Spain.
3
Guarda Nacional Republicana (Portuguese Gendarmerie), Lisbon, Portugal.
4
Instituto de Ciências Agrárias e Ambientais Mediterrâneas (ICAAM), Universidade de Évora, Évora, Portugal.

Abstract

AIM:

To evaluate clients' understanding, perception and experience of postoperative physiotherapy after undergoing an osteotomy technique for cranial cruciate ligament disease (CCLD).

METHOD:

A retrospective questionnaire was sent to 202 owners of dogs that underwent CCLD surgery at the Queen Mother Hospital for Animals between 1 January 2015 and 31 December 2017, with 63 responses obtained.

RESULTS:

Significant differences were found in choice of physiotherapy between clients recommended or not by their vets (p<0.01), and between those offered additional information and those who were not (p<0.01). Of those who chose physiotherapy, 85% had a satisfactory experience. No difference was found in choice of physiotherapy between clients aware of its availability and those who were not (p=0.069). No association was found between cost of the service and clients' perception of cost-worthiness (p=0.169) or between cost-worthiness and recovery outcome (p=0.420). A correlation was found between clients' perception of cost-worthiness and satisfaction level (p=0.03). Clients' knowledge was related to the choice of physiotherapy (p=0.01), but not to other investigated factors. A significant relationship was found between clients' age and choice of physiotherapy (p=0.01), with younger clients choosing physiotherapy more often.

CONCLUSION:

Veterinarians recommending physiotherapy and providing accurate information affect clients' decision to choose, and perception of, physiotherapy, in addition to clients' own knowledge.

KEYWORDS:

client’s perception; cranial closing wedge osteotomy; cranial cruciate ligament disease; dog; physiotherapy; questionnaire; tibial plateau level osteotomy

PMID:
31352367
DOI:
10.1136/vr.105313

Conflict of interest statement

Competing interests: None declared.

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