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J Health Serv Res Policy. 2019 Jul;24(3):145-154. doi: 10.1177/1355819619828403. Epub 2019 Mar 1.

How not to waste a crisis: a qualitative study of problem definition and its consequences in three hospitals.

Author information

1
1 Director of Research, THIS Institute (The Healthcare Improvement Studies Institute), University of Cambridge, UK.
2
2 Lecturer, Department of Social and Policy Sciences, University of Bath, UK.
3
3 Assistant Professor, Department of Community Health Sciences, University of Calgary, Canada.
4
4 Health Foundation Professor of Healthcare Improvement Studies, THIS Institute (The Healthcare Improvement Studies Institute), University of Cambridge, UK.

KEYWORDS:

hospitals; patient safety; qualitative; quality; social problems

PMID:
30823848
DOI:
10.1177/1355819619828403

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