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J Nurs Adm. 2018 Dec;48(12):636-641. doi: 10.1097/NNA.0000000000000695.

The Intergenerational Impact of Management Relations on Nurse Career Satisfaction and Patient Care.

Author information

1
Author Affiliations: Associate Professor (Dr Price), Dalhousie University School of Nursing, Halifax, Nova Scotia; Affiliate Scientist (Dr Price), IWK Health Centre, Halifax, Nova Scotia; PhD Student (Ms Paynter), Dalhousie University School of Nursing, Halifax, Nova Scotia; Associate Dean, Distinguished Professor (Dr McGillis Hall), Laurence S. Blomberg Faculty of Nursing, University of Toronto, Ontario; Policy and Research Specialist (Ms Reichart), Canadian Federation of Nursing Unions, Ottawa, Ontario, Canada.

Abstract

OBJECTIVE:

This article provides insights into the role of management relations on nurses' career satisfaction across different career stages.

BACKGROUND:

Managers and positive relations with staff are critical to improving job satisfaction, career development, and retention for new graduates to mid- to late-career nurses.

METHODS:

Using a descriptive qualitative approach, we conducted a thematic analysis of 18 focus groups held in 8 Canadian provinces with 185 student, early-career, and mid- to late-career nurse participants.

RESULTS:

Student participants expressed the need for a supportive environment to enable successful transition to practice. Early-career nurses expected effective leadership at the unit level, effective communication, and positive working relationships to enable best care outcomes. Mid- to late-career nurses were most dissatisfied with management interactions and relationships.

CONCLUSIONS:

Management relations are important across all career stages, affecting patient care and job satisfaction. Findings provide insight into how nurse-manager relations can be enhanced from new graduate support to guidance in career development and ongoing recognition and respect for nurses throughout their careers.

PMID:
30431517
DOI:
10.1097/NNA.0000000000000695
[Indexed for MEDLINE]

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