Collaborative communication: learning from advanced clinical practice patient consultations

Nurs Stand. 2018 Apr 28;33(1):37-44. doi: 10.7748/ns.2018.e11094. Epub 2018 Mar 27.

Abstract

Advanced nurse practitioners, and nurses aspiring to this role, are required to understand how to communicate effectively and on a collaborative basis with patients and carers during consultations, with the aim of enhancing patient outcomes such as improved patient satisfaction, ability to self-manage healthcare needs and adherence to care plans. This article explores collaborative communication in consultations and how best to achieve this, using the author's doctoral observational research based on the findings of a mixed methods observational study of communication in advanced clinical practice patient consultations.

Keywords: advanced practice; communication; decision-making; interprofessional skills; nurse practitioners; nurse-patient relations; nursing roles; patient-centred care; patients; practice development; professional issues.