Format

Send to

Choose Destination
BJPsych Int. 2015 May 1;12(2):36-37. eCollection 2015 May.

Reducing non-attendance rates in community psychiatry: a case for sustainable development?

Author information

1
Sustainability Fellow, Royal College of Psychiatrists, London, UK; Centre for Sustainable Healthcare, Oxford, UK, email daniel.maughan@sustainablehealthcare.org.uk.
2
Core Trainee in Psychiatry, Oxford Health NHS Foundation Trust. Oxford, UK.

Abstract

Non-attendance at mental health clinics is an international problem. A survey was conducted in the UK investigating communication methods used by staff to inform and remind patients about appointments. Increased number of communication methods used was associated with a reduced non-attendance rate. A care modelling analysis is provided that explores the healthcare use of three hypothetical patients following clinic non-attendance. The financial and environmental costs of each are then calculated and results discussed. Reducing non-attendance is achievable through the use of multiple communication methods. This small change can improve the sustainability of mental healthcare in different countries by improving quality of care and reducing financial and environmental costs.

PMID:
29093846
PMCID:
PMC5618912

Supplemental Content

Full text links

Icon for Cambridge University Press Icon for PubMed Central
Loading ...
Support Center