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Eval Health Prof. 2019 Jun;42(2):169-195. doi: 10.1177/0163278717734282. Epub 2017 Oct 3.

Variables Associated With Perceived Work Role Performance Among Professionals in Multidisciplinary Mental Health Teams Overall and in Primary Care and Specialized Service Teams, Respectively.

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1 Department of Psychiatry, Douglas Mental Health University Institute Research Centre, McGill University, Montreal, Quebec, Canada.
2 Douglas Mental Health University Institute Research Centre, Montreal, Quebec, Canada.
3 Telfer School of Management, University of Ottawa, Ottawa, Ontario, Canada.


This study had a dual purpose (1) to identify variables associated with perceived work role performance (WRP) among 315 mental health professionals (MHPs) in Quebec and (2) to compare variables related to WRP in MH primary care teams (PCTs) and specialized service teams (SSTs), respectively. WRP was measured using an adapted version of the work role questionnaire. Variables were organized within five areas: individual characteristics, perceived team attributes, perceived team processes, perceived team emergent states, and geographical and organizational context. Half of the WRP variables were linked to team processes. Knowledge sharing correlated with WRP in both MH PCTs and SSTs. Team attributes had more impact on MH PCTs, while team processes and team emergent states played a larger role among SSTs. The association between WRP and knowledge sharing confirms the need for a systematic training program to promote interdisciplinary collaboration. Integration strategies (e.g., service agreements) could improve collaboration between MH PCTs and SSTs and help MHPs perform more effectively within PCTs.


determinants; mental health teams; perceived work role performance; primary care; specialized services


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