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Appl Ergon. 2017 Nov;65:223-232. doi: 10.1016/j.apergo.2017.06.015. Epub 2017 Jul 10.

The duration perception of loading applications in smartphone: Effects of different loading types.

Author information

1
Key Laboratory of Behavioral Science, Institute of Psychology, Chinese Academy of Sciences, Beijing, China; Department of Psychology, University of Chinese Academy of Sciences, Beijing, China.
2
Key Laboratory of Behavioral Science, Institute of Psychology, Chinese Academy of Sciences, Beijing, China. Electronic address: Gey@psych.ac.cn.
3
Key Laboratory of Behavioral Science, Institute of Psychology, Chinese Academy of Sciences, Beijing, China. Electronic address: Quwn@psych.ac.cn.
4
Key Laboratory of Behavioral Science, Institute of Psychology, Chinese Academy of Sciences, Beijing, China.

Abstract

The loading time of a smartphone application is an important issue, which affects the satisfaction of phone users. This study evaluated the effects of black loading screen (BLS) and animation loading screen (ALS) during application loading on users' duration perception and satisfaction. A total of 43 volunteers were enrolled. They were asked to complete several tasks by clicking the icons of each application, such as camera or message. The duration of loading time for each application was manipulated. The participants were asked to estimate the duration, evaluate the loading speed and their satisfaction. The results showed that the estimated duration increased and the satisfaction for loading period declined along with the loading time increased. Compared with the BLS, the ALS prolonged the estimated duration, and lowered the evaluation of speed and satisfaction. We also discussed the tendency and key inflection points of the curves involving the estimated duration, speed evaluation and satisfaction with the loading time.

KEYWORDS:

Duration estimation; Loading time; Satisfaction; Smartphone

PMID:
28802442
DOI:
10.1016/j.apergo.2017.06.015
[Indexed for MEDLINE]

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