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J Telemed Telecare. 2017 Oct;23(9):803-813. doi: 10.1177/1357633X17721815. Epub 2017 Jul 31.

The Model for Assessment of Telemedicine (MAST): A scoping review of empirical studies.

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1 Centre for Innovative Medical Technology, Odense University Hospital, Denmark.
2 Centre for Online Health, The University of Queensland, Australia.


The evaluation of telemedicine can be achieved using different evaluation models or theoretical frameworks. This paper presents a scoping review of published studies which have applied the Model for Assessment of Telemedicine (MAST). MAST includes pre-implementation assessment (e.g. by use of participatory design), followed by multidisciplinary assessment, including description of the patients and the application and assessment of safety, clinical effectiveness, patient perspectives, economic aspects organisational aspects and socio-cultural, legal and ethical aspects. Twenty-two studies met the inclusion criteria and were included in the review. In this article, research design and methods used in the multidisciplinary assessment are described, strengths and weaknesses are analysed, and recommendations for future research are presented.


Research methods; evaluation; frameworks; research design; telehealth

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