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Prog Cardiovasc Dis. 2017 Mar - Apr;59(5):479-486. doi: 10.1016/j.pcad.2016.12.006. Epub 2016 Dec 27.

Consumer Health Informatics: Empowering Healthy-Living-Seekers Through mHealth.

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Department of Biomedical and Health Information Sciences, College of Applied Health Sciences, University of Illinois at Chicago, IL. Electronic address:
Department of BioHealth Informatics, School of Informatics and Computing, Indiana University Purdue University Indianapolis, IN. Electronic address:


People are at risk from noncommunicable diseases (NCD) and poor health habits, with interventions like medications and surgery carrying further risk of adverse effects. This paper addresses ways people are increasingly moving to healthy living medicine (HLM) to mitigate such health threats. HLM-seekers increasingly leverage mobile technologies that enable control of personal health information, collaboration with clinicians/other agents to establish healthy living practices. For example, outcomes from consumer health informatics research include empowering users to take charge of their health through active participation in decision-making about healthcare delivery. Because the success of health technology depends on its alignment/integration with a person's sociotechnical system, we introduce SEIPS 2.0 as a useful conceptual model and analytic tool. SEIPS 2.0 approaches human work (i.e., life's effortful activities) within the complexity of the design and implementation of mHealth technologies and their potential to emerge as consumer-facing NLM products that support NCDs like diabetes.


Consumer health informatics; Diabetes; Human factors; Sociotechnical; mHealth

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