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Appl Ergon. 2017 Jan;58:349-360. doi: 10.1016/j.apergo.2016.07.009. Epub 2016 Aug 5.

A cognitive prosthesis for complex decision-making.

Author information

1
École de psychologie, Université Laval, Québec, Canada. Electronic address: sebastien.tremblay@psy.ulaval.ca.
2
Thales Research & Technology Canada, Québec City, Québec, Canada.
3
École de psychologie, Université Laval, Québec, Canada; Department of Applied Psychology, Cardiff Metropolitan University, Cardiff, UK.
4
École de psychologie, Université Laval, Québec, Canada.

Abstract

While simple heuristics can be ecologically rational and effective in naturalistic decision making contexts, complex situations require analytical decision making strategies, hypothesis-testing and learning. Sub-optimal decision strategies - using simplified as opposed to analytic decision rules - have been reported in domains such as healthcare, military operational planning, and government policy making. We investigate the potential of a computational toolkit called "IMAGE" to improve decision-making by developing structural knowledge and increasing understanding of complex situations. IMAGE is tested within the context of a complex military convoy management task through (a) interactive simulations, and (b) visualization and knowledge representation capabilities. We assess the usefulness of two versions of IMAGE (desktop and immersive) compared to a baseline. Results suggest that the prosthesis helped analysts in making better decisions, but failed to increase their structural knowledge about the situation once the cognitive prosthesis is removed.

KEYWORDS:

Complex decision making; Knowledge representation; Visual analytics

PMID:
27633232
DOI:
10.1016/j.apergo.2016.07.009
[Indexed for MEDLINE]

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