"Drop dead … I need your job": An exploratory study of intra-professional conflict amongst nurses in two Ontario cities

Soc Sci Med. 2016 Apr:155:35-42. doi: 10.1016/j.socscimed.2016.02.045. Epub 2016 Mar 2.

Abstract

Past studies have focused on inter-professional conflict and its implication for professional status and work. However, there is a dearth of research on intra-professional conflict and its implications for professions. This study explores intra-professional conflicts among nurses in Ontario, using a qualitative research design, drawing on in-depth interviews with 66 nurses. The study identifies conflicts along race and age: Visible minority and younger nurses report more conflict, with visible minority nurses particularly vulnerable and racially marginalized. Members of Visible minorities and young nurses responded to workplace conflict by demonstrating competence, seeking support from colleagues, and either ignoring the abuse or standing up for themselves. These strategies do nothing to challenge professional unity. Nonetheless, intra-professional conflict has negative consequences for professionals and their work.

Keywords: Canada; Intra-professional conflict; Nurses; Professional unity; Racism; Social closure; Visible minority; Workplace incivilities.

MeSH terms

  • Adult
  • Ageism / psychology
  • Cities
  • Conflict, Psychological*
  • Female
  • Humans
  • Interprofessional Relations*
  • Male
  • Middle Aged
  • Minority Groups / psychology
  • Minority Groups / statistics & numerical data
  • Nurses / psychology*
  • Nurses / statistics & numerical data
  • Ontario
  • Qualitative Research
  • Racism / psychology
  • Young Adult