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JAMA. 2016 May 24-31;315(20):2167-8. doi: 10.1001/jama.2016.1652.

Measurement of the Patient Experience: Clarifying Facts, Myths, and Approaches.

Author information

1
Quality Measurement and Value-Based Incentives Group, Centers for Medicare & Medicaid Services, Baltimore, Maryland.
2
Division of Consumer Assessment and Plan Performance, Centers for Medicare & Medicaid Services, Baltimore, Maryland.
3
Acting Principal Deputy Administrator, Deputy Administrator for Innovation and Quality, and CMS Chief Medical Officer.
PMID:
26967744
DOI:
10.1001/jama.2016.1652
[Indexed for MEDLINE]

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