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Healthc Manage Forum. 2016 Jan;29(1):4-7. doi: 10.1177/0840470415614842. Epub 2015 Dec 8.

Decision-making in healthcare as a complex adaptive system.

Author information

1
University of Ottawa, Ottawa, Ontario, Canada. kuziemsky@telfer.uottawa.ca.

Abstract

Healthcare transformation requires a change in how the business of healthcare is done. Traditional decision-making approaches based on stable and predictable systems are inappropriate in healthcare because of the complex nature of healthcare delivery. This article reviews challenges to using traditional decision-making approaches in healthcare and how insight from Complex Adaptive Systems (CAS) could support healthcare management. The article also provides a system model to guide decision-making in healthcare as a CAS.

PMID:
26656389
DOI:
10.1177/0840470415614842
[Indexed for MEDLINE]

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