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Isr J Health Policy Res. 2015 Aug 18;4:42. doi: 10.1186/s13584-015-0039-2. eCollection 2015.

Creating patient-centered health care systems to improve outcomes and reduce disparities.

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Kaiser Permanente Northern California, Division of Research, 2000 Broadway, Oakland, CA 94612 USA.


Health care delivery systems that are designed to understand and meet patient preferences for care have the potential to improve health outcomes and reduce disparities. Studies that rigorously assess patient care preferences in minority and underserved populations, stakeholder engagement, and policies that promote a diverse health care workforce that can address patient preferences are important levers for improving care for vulnerable populations.


Disparities; Patient preferences; Patient-centered care

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