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Int J Med Inform. 2015 Mar;84(3):198-206. doi: 10.1016/j.ijmedinf.2014.12.003. Epub 2015 Jan 4.

Clinical safety of England's national programme for IT: a retrospective analysis of all reported safety events 2005 to 2011.

Author information

  • 1Centre for Health Informatics, Australian Institute of Health Innovation, Macquarie University, Australia. Electronic address: farah.magrabi@mq.edu.au.
  • 2Health and Social Care Information Centre, Leeds, England.
  • 3Oxford University NHS Trust, England.
  • 4Centre for Health Informatics, Australian Institute of Health Innovation, Macquarie University, Australia.
  • 5Faculty of Medicine, Nursing and Health Sciences, Flinders University, Australia.
  • 6The School of Psychology, Social Work & Social Policy, University of South Australia, Australia; Australian Patient Safety Foundation, Adelaide, Australia.

Abstract

OBJECTIVE:

To analyse patient safety events associated with England's national programme for IT (NPfIT).

METHODS:

Retrospective analysis of all safety events managed by a dedicated IT safety team between September 2005 and November 2011 was undertaken. Events were reviewed against an existing classification for problems associated with IT. The proportion of reported events per problem type, consequences, source of report, resolution within 24h, time of day and day of week were examined. Sub-group analyses were undertaken for events involving patient harm and those that occurred on a large scale.

RESULTS:

Of the 850 events analysed, 68% (n=574) described potentially hazardous circumstances, 24% (n=205) had an observable impact on care delivery, 4% (n=36) were a near miss, and 3% (n=22) were associated with patient harm, including three deaths (0·35%). Eleven events did not have a noticeable consequence (1%) and two were complaints (<1%). Amongst the events 1606 separate contributing problems were identified. Of these 92% were predominately associated with technical rather than human factors. Problems involving human factors were four times as likely to result in patient harm than technical problems (25% versus 8%; OR 3·98, 95%CI 1·90-8.34). Large-scale events affecting 10 or more individuals or multiple IT systems accounted for 23% (n=191) of the sample and were significantly more likely to result in a near miss (6% versus 4%) or impact the delivery of care (39% versus 20%; p<0·001).

CONCLUSION:

Events associated with NPfIT reinforce that the use of IT does create hazardous circumstances and can lead to patient harm or death. Large-scale patient safety events have the potential to affect many patients and clinicians, and this suggests that addressing them should be a priority for all major IT implementations.

KEYWORDS:

Computer systems; Equipment failure analysis; Medical errors/statistics and numerical data; Risk management/classification; User-computer interface

PMID:
25617015
DOI:
10.1016/j.ijmedinf.2014.12.003
[PubMed - indexed for MEDLINE]
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