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Soc Work Health Care. 2014 Oct;53(9):865-82. doi: 10.1080/00981389.2014.925532.

Utilizing technology for longitudinal communication with homeless youth.

Author information

1
a Graduate School of Social Work , University of Denver , Denver , Colorado , USA.

Abstract

The current study investigated forms of technology (phone calls, texts, email and Facebook) for maintaining contact with homeless youth over baseline, 1-week, 6-week, and 3-month follow-up interviews. The study combined quantitative tracking of youths' response patterns and open-ended interviews regarding youths' preferred methods of communication. Results indicate that maintaining communication with homeless youth requires persistence, including frequent contact attempts over several days. Cell phone contacts (calls or texts) were most successful in communicating with youth, with e-mail and Facebook messaging useful when phones were lost or stolen. Youth who maintained contact were strikingly similar to youth who discontinued contact.

KEYWORDS:

communication; homeless; longitudinal; retention; tracking; youth

PMID:
25321934
DOI:
10.1080/00981389.2014.925532
[Indexed for MEDLINE]

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