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Indian Pediatr. 2014 Feb;51(2):136-8. Epub 2013 Sep 5.

Setting up a quality assurance model for newborn care to strengthen health system in Bihar, India.

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Indian Institute of Public Health- Delhi, Public Health Foundation of India and UNICEF, Bihar, India. Correspondence to: Dr Sutapa B Neogi, Plot number 34, Sector 44, Gurgaon, Haryana, India.



A Quality Assurance model was rolled out in Bihar, India. It had two components: external and internal monitoring and giving feedback for action. The parameters included infrastructure and policy, equipment maintenance, stock supply and aseptic measures.


The performance and gradation into good/average/poor was measured based on the scores translated from the data collected after giving appropriate weights.


12%, 63%, and 25% units were categorized as good, average and poor based on infrastructure. For equipment, 68% of units performed poorly; for stock maintenance 64% and 35% of NBCCs fell under good and average categories respectively; most (54%) NBCCs had average scores for aseptic measures; 30% fell in the poor category.


Involvement of government in monitoring and feedback mechanism, establishing a system of data collection at the grass root level and analysis at the state level were the positive outcomes.

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