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Diagn Interv Imaging. 2014 Jan;95(1):69-75. doi: 10.1016/j.diii.2013.07.002. Epub 2013 Aug 30.

Improvement of radiology requisition.

Author information

1
AP-HP, Saint-Louis-Lariboisière-Fernand-Widal hospital group, Public Health and Health Economics Department, 2, rue Ambroise-Paré, 75475 Paris cedex 10, France; Université Paris-Diderot, Sorbonne Paris Cité, 75010 Paris, France. Electronic address: penelope.troude@lrb.aphp.fr.
2
AP-HP, Saint-Louis-Lariboisière-Fernand-Widal hospital group, Public Health and Health Economics Department, 2, rue Ambroise-Paré, 75475 Paris cedex 10, France.
3
Université Paris-Diderot, Sorbonne Paris Cité, 75010 Paris, France; AP-HP, Saint-Louis-Lariboisière-Fernand-Widal hospital group, Department of Imaging and Nuclear Medicine, 2, rue Ambroise-Paré, 75010 Paris, France.
4
AP-HP, Saint-Louis-Lariboisière-Fernand-Widal hospital group, Department of Imaging and Nuclear Medicine, 2, rue Ambroise-Paré, 75010 Paris, France.
5
AP-HP, Saint-Louis-Lariboisière-Fernand-Widal hospital group, Public Health and Health Economics Department, 2, rue Ambroise-Paré, 75475 Paris cedex 10, France; Wilson Center for Research in Education, Toronto General Hospital, University of Toronto, Toronto, Canada.

Abstract

PURPOSE:

Inadequate or incomplete information on radiology requisitions may have a substantial impact on the radiological process. This study aimed to evaluate the impact of standardization and computerization of radiology requisitions on the quality of provided data, satisfaction of hospital staff and access time.

METHODS:

The impact of requisition support was assessed at each step of the improvement process for inpatients: before (Step 1), after standardization (Step 2) and after computerization of radiology requisition (Step 3). The quality of information provided was assessed by proportion of missing data on MRI and CT requisitions. Satisfaction was assessed by an anonymous auto-questionnaire filled by ordering physicians, radiologists and radiology technicians. Access time was prospectively assessed.

RESULTS:

Standardization of radiology requisition resulted in a significant drop in proportion of missing data. Computerization of radiology requisition, based on the single standardized radiology requisition, further improved the quality of information reported on radiology requisitions. The median access time was significantly improved (from 5 to 3days) for the largest provider of CT requisitions.

CONCLUSIONS:

Standardization and computerization have a synergistic effect on the overall quality improvement. Moreover, the computerized provider order entry enables traceability of information, makes communication between radiologists and ordering physicians easier and improves examination planning.

KEYWORDS:

Medical history taking; Medical order entry systems; Radiology

PMID:
23999241
DOI:
10.1016/j.diii.2013.07.002
[Indexed for MEDLINE]
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