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Healthc Policy. 2013 Feb;8(3):58-67.

An overview of practice facilitation programs in Canada: current perspectives and future directions.

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Department of Family Medicine, University of Ottawa, Ottawa, ON, Canada.


Practice facilitation has proven to be effective in improving the quality of primary care. A practice facilitator is a health professional, usually external to the practice, who regularly visits the practice to provide support in change management that targets improvements in the delivery of care. Our environmental scan shows that several initiatives across Canada utilize practice facilitation as a quality improvement method; however, many are conducted in isolation as there is a lack of coordinated effort, knowledge translation and dissemination in this field across the country. We recommend that investments be made in capacity building, knowledge exchange and facilitator training, and that partnership building be considered a priority in this field.

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