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Healthc Pap. 2013;13(1):30-5; discussion 78-82.

There is a need for a multidisciplinary approach to patient safety.

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  • 1Healthcare Human Factors, University Health Network.


In the lead paper, Zimmerman et al. explore the role of problem and solution ownership in solution adoption by front-line healthcare staff. The front-line ownership (FLO) approach suggested by the authors proposes a shift in leadership style such that managers act as enablers of patient safety improvement efforts by front-line staff (i.e., a bottom-up management style). From a systems perspective, it would be necessary to examine contributing factors to patient safety problems, including process, workflow, task requirements etc., in order to effectively utilize a solution-oriented approach such as FLO. These factors would be difficult to identify by clinical staff alone. There is a need for a multidisciplinary approach to patient safety management in healthcare.

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