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J Nurs Manag. 2014 Apr;22(3):373-82. doi: 10.1111/jonm.12050. Epub 2013 Jun 26.

Quality of antiretroviral therapy in public health facilities in Nigeria and perceptions of end users.

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1
Department of Health Studies, College of Human Sciences, University of South Africa, Pretoria, South Africa.

Abstract

AIM:

This paper describes perceptions of the end users on quality of antiretroviral therapy (ART) in public health facilities in Nigeria.

BACKGROUND:

Health care services in Nigeria face challenges of meeting end users' requirements and expectations for quality ART service provision.

METHOD:

A qualitative design was followed. Unstructured focus group discussions were conducted with end users (n = 64) in six locations across the six geopolitical zones of Nigeria.

RESULTS:

The findings indicate that end users were satisfied with uninterrupted antiretroviral drug supplies, courtesy treatment, volunteerism of support group members and quality counselling services.

CONCLUSION:

End users expect effective collaboration between healthcare providers and support group members, to enhance the quality of life of people living with HIV.

IMPLICATIONS FOR NURSING MANAGEMENT:

A best practice guideline for the provision of end user focused ART service provision was developed for nurse managers.

KEYWORDS:

antiretroviral therapy; end users; perceptions; quality

PMID:
23800311
DOI:
10.1111/jonm.12050
[Indexed for MEDLINE]

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