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Appl Ergon. 2014 Jan;45(1):61-71. doi: 10.1016/j.apergo.2013.04.024. Epub 2013 Jun 13.

Developing human factors/ergonomics as a design discipline.

Author information

1
VTT Technical Research Centre of Finland, P.O. Box 1000, 02044 VTT, Finland. Electronic address: Leena.Norros@vtt.fi.

Abstract

This paper deals with internal challenges that the human factors/ergonomics (HFE) research faces when wishing to strengthen its contribution to development of work systems. Three established characteristics of high-quality HFE, i.e., HFE takes a systems approach, HFE is design-driven, and HFE focuses on two closely related outcomes, performance and well-being, are taken as a starting point of a methodological discussion, in which conceptual innovations, e.g. adopting the technology-in-use perspective, are proposed to support development of HFE towards the high-quality aims. The feasibility of the proposed conceptual choices is demonstrated by introducing a naturalistic HFE analysis approach including four HFE functions. The gained experience of the use of this approach in a number of complex work domains allows the conclusion that becoming design-driven appears as that most difficult quality target for HFE to reach. Creating an own design discipline identity in a multi-voiced collaboration is the key internal challenge for human factors/ergonomics.

KEYWORDS:

Core-task modelling; Design thinking; Naturalistic approach; Technology-in-use

PMID:
23768732
DOI:
10.1016/j.apergo.2013.04.024
[Indexed for MEDLINE]
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