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Nurs Times. 2013 Apr 2-8;109(13):16-7.

The effect of lean systems on person-centred care.

Author information

1
Tees, Esk and Wear Valleys Foundation Trust.

Abstract

The drive to increase efficiency and reduce costs in the NHS has led many organisations to adopt lean management systems. However, the focus on standardisation makes it difficult to meet patients' individual needs and denies health professionals the opportunity to exercise their skills and professional judgement.

PMID:
23621079
[Indexed for MEDLINE]

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