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Hosp Case Manag. 2012 Oct;20(10):153-4.

Intensive CM cuts ED visits, hospitalizations.

[No authors listed]


The Intensive Case Management Program at Community Memorial Hospital in Ventura, CA, connects frequent emergency department users with community-based services and has cut emergency department visits by 42% and acute care admissions by 44%. Patients are young with multiple physical illnesses, substance abuse, and mental health issues. Intensive case management coordinators work closely with patients on a treatment plan, help them access community resources, and go with them to physician visits. They visit patients in the emergency department and the hospital and revise their treatment plan.

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