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J Appl Psychol. 2012 Nov;97(6):1218-32. doi: 10.1037/a0029450. Epub 2012 Jul 23.

Examining retaliatory responses to justice violations and recovery attempts in teams.

Author information

1
Eller College of Management, University of Arizona, McClelland Hall 406, Tucson, AZ 85721-0108, USA. jsiegel1@email.arizona.edu

Abstract

We examine the effect of supervisor injustice directed toward 1 team member and argue not only that the violated member will retaliate against the supervisor but that team members will band together as a collective in order to retaliate. However, we argue that effects depend on which member is violated, such that violating a strategic core member will result in greater retaliation. We then test the effect of a supervisor recovery attempt, hypothesizing that a recovery will negatively impact retaliation and that the coreness of the violated member moderates this effect, such that it is more important to recover a core member. We test our hypotheses utilizing 64 teams engaged in a command-and-control simulation. Results generally support our hypotheses for retaliation in the form of fewer supervisor-directed organizational citizenship behaviors but are less supportive for retaliation in the form of lower supervisor performance evaluations.

PMID:
22823581
DOI:
10.1037/a0029450
[Indexed for MEDLINE]

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