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Emerg Med Int. 2012;2012:838610. doi: 10.1155/2012/838610. Epub 2012 Feb 7.

Emergency department crowding: time for interventions and policy evaluations.

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Emergency Department, Cambridge University Foundation Hospitals NHS Trust, Hills Road, Cambridge CB2 2QQ, UK.


This paper summarises the consequences of emergency department crowding. It provides a comparison of the scales used to measure emergency department crowding. We discuss the multiple causes of crowding and present an up-to-date literature review of the interventions that reduce the adverse consequences of crowding. We consider interventions at the level of an individual hospital and a policy level.

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