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Medsurg Nurs. 2011 Nov-Dec;20(6):327-32.

The impact of nurse rounding on patient satisfaction in a medical-surgical hospital unit.

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Volunteer Services and Patient Advocacy, West Valley Medical Center, Caldwell, ID, USA.


This study, led by the chief nursing officer and the patient advocate of a community hospital, set out to determine the impact of nurse rounding on inpatients in a medical-surgical unit. The introduction of the 4 P Program, a nurse rounding program designed to anticipate and meet basic patient needs at least every 2 hours, had an almost immediate impact as measured by overall patient satisfaction.

[Indexed for MEDLINE]

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