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J Nurs Care Qual. 2012 Apr-Jun;27(2):116-24. doi: 10.1097/NCQ.0b013e318241cb3b.

Blending evidence and innovation: improving intershift handoffs in a multihospital setting.

Author information

1
System Nursing Research, North Shore Long Island Jewish Health System, Institute for Nursing, 400 Lakeville Road, New Hyde Park, NY 11042, USA. lthomas@nshs.edu

Abstract

Ineffective handoffs have been identified as a barrier to patient safety and quality and as a key area for improvement. Handoffs require a process for effective transfer of critical information. A redesigned nurse-to-nurse intershift handoff was implemented in 7 hospitals of a multisite system. The redesign included combining evidence and an innovative approach developed by nurse managers to improve intershift report. Results included an increase in nurse and patient satisfaction.

PMID:
22192937
DOI:
10.1097/NCQ.0b013e318241cb3b
[Indexed for MEDLINE]

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