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PLoS One. 2011;6(11):e28099. doi: 10.1371/journal.pone.0028099. Epub 2011 Nov 30.

Internet-based CBT for depression with and without telephone tracking in a national helpline: randomised controlled trial.

Author information

1
Centre for Mental Health Research, The Australian National University, Canberra, Australian Capital Territory, Australia. Louise.Farrer@anu.edu.au

Abstract

BACKGROUND:

Telephone helplines are frequently and repeatedly used by individuals with chronic mental health problems and web interventions may be an effective tool for reducing depression in this population.

AIM:

To evaluate the effectiveness of a 6 week, web-based cognitive behaviour therapy (CBT) intervention with and without proactive weekly telephone tracking in the reduction of depression in callers to a helpline service.

METHOD:

155 callers to a national helpline service with moderate to high psychological distress were recruited and randomised to receive either Internet CBT plus weekly telephone follow-up; Internet CBT only; weekly telephone follow-up only; or treatment as usual.

RESULTS:

Depression was lower in participants in the web intervention conditions both with and without telephone tracking compared to the treatment as usual condition both at post intervention and at 6 month follow-up. Telephone tracking provided by a lay telephone counsellor did not confer any additional advantage in terms of symptom reduction or adherence.

CONCLUSIONS:

A web-based CBT program is effective both with and without telephone tracking for reducing depression in callers to a national helpline.

TRIAL REGISTRATION:

Controlled-Trials.comISRCTN93903959.

PMID:
22140514
PMCID:
PMC3227639
DOI:
10.1371/journal.pone.0028099
[Indexed for MEDLINE]
Free PMC Article

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