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J Med Internet Res. 2011 May 27;13(2):e40. doi: 10.2196/jmir.1525.

Parent satisfaction with the electronic medical record in an academic pediatric rheumatology practice.

Author information

1
Children's Hospital of Pittsburgh of UPMC, University of Pittsburgh School of Medicine, Pittsburgh, PA 15224, USA. Paul.Rosen@chp.edu

Abstract

BACKGROUND:

Patient satisfaction has not been widely studied with respect to implementation of the electronic medical record (EMR). There are few reports of the impact of the EMR in pediatrics.

OBJECTIVE:

The objective of this study was to assess the impact of implementation of an electronic medical record system on families in an academic pediatric rheumatology practice.

METHODS:

Families were surveyed 1 month pre-EMR implementation and 3 months post-EMR implementation.

RESULTS:

Overall, EMR was well received by families. Compared with the paper chart, parents agreed the EMR improved the quality of doctor care (55% or 59/107 vs 26% or 26/99, P < .001). More parents indicated they would prefer their pediatric physicians to use an EMR (68% or 73/107 vs 51% or 50/99, P = .01).

CONCLUSIONS:

Transitioning an academic pediatric rheumatology practice to an EMR can increase family satisfaction with the office visit.

PMID:
21622292
PMCID:
PMC3221379
DOI:
10.2196/jmir.1525
[Indexed for MEDLINE]
Free PMC Article
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