Format

Send to

Choose Destination

Nursing Workload and Patient Safety—A Human Factors Engineering Perspective.

Authors

Carayon P1, Gurses AP2.

Editors

In: Hughes RG, editor.

Source

Patient Safety and Quality: An Evidence-Based Handbook for Nurses. Rockville (MD): Agency for Healthcare Research and Quality (US); 2008 Apr. Chapter 30.
Advances in Patient Safety.

Author information

1
Pascale Carayon, Ph.D., Department of Industrial and Systems Engineering, Center for Quality and Productivity Improvement, University of Wisconsin–Madison. E-mail: carayon@engr.wisc.edu
2
Ayse P. Gurses, Assistant Professor, Division of Health Policy and Management, School of Public Health, University of Minnesota–Twin Cities. Email: gurse001@umn.edu

Excerpt

Nursing workload is affected by staffing levels and the patients’ conditions, but also by the design of the nurses’ work system. In this chapter, a description of different levels of workload, including situational workload, was offered, and a proposal for a human factors engineering approach aimed at reducing workload or at mitigating or balancing the impact of workload on nurses and patient care was suggested.

Support Center