Format

Send to

Choose Destination
J Am Med Inform Assoc. 2009 Jul-Aug;16(4):550-60. doi: 10.1197/jamia.M2888. Epub 2009 Apr 23.

A systematic review of patient acceptance of consumer health information technology.

Author information

1
Department of Manufacturing Engineering and Engineering Management, City University of Hong Kong (CKLO), Kowloon, Hong Kong, Department of Industrial and Systemns Engineering, University of Wisconsin-Madison (B-TK), Madison, WI, USA

Abstract

A systematic literature review was performed to identify variables promoting consumer health information technology (CHIT) acceptance among patients. The electronic bibliographic databases Web of Science, Business Source Elite, CINAHL, Communication and Mass Media Complete, MEDLINE, PsycArticles, and PsycInfo were searched. A cited reference search of articles meeting the inclusion criteria was also conducted to reduce misses. Fifty-two articles met the selection criteria. Among them, 94 different variables were tested for associations with acceptance. Most of those tested (71%) were patient factors, including sociodemographic characteristics, health- and treatment-related variables, and prior experience or exposure to computer/health technology. Only ten variables were related to human-technology interaction; 16 were organizational factors; and one was related to the environment. In total, 62 (66%) were found to predict acceptance in at least one study. Existing literature focused largely on patient-related factors. No studies examined the impact of social and task factors on acceptance, and few tested the effects of organizational or environmental factors on acceptance. Future research guided by technology acceptance theories should fill those gaps to improve our understanding of patient CHIT acceptance, which in turn could lead to better CHIT design and implementation.

PMID:
19390112
PMCID:
PMC2705259
DOI:
10.1197/jamia.M2888
[Indexed for MEDLINE]
Free PMC Article

Supplemental Content

Full text links

Icon for Silverchair Information Systems Icon for PubMed Central
Loading ...
Support Center