PharmacistCARE: description of a pharmacist care service and lessons learned along the way

J Am Pharm Assoc (2003). 2008 Nov-Dec;48(6):793-802. doi: 10.1331/JAPhA.2008.07132.

Abstract

Objective: To describe the PharmacistCARE program, an innovative pharmacy practice model implemented within a self-insured employer and to describe lessons learned by the authors in implementing and maintaining the program.

Setting: University of Kentucky (UK), March 2003 to present.

Practice description: A free-standing pharmacist clinic located within an ambulatory care facility owned by UK HealthCare.

Practice innovation: PharmacistCARE, a pharmacist-provided patient care service for UK Health Plan members that includes comprehensive disease and medication therapy management.

Main outcome measures: Various lessons learned by the authors during development, implementation, and maintenance of the program.

Results: The program has been recognized by the university as a positive contribution to health plan service enhancement and cost savings and has documented enhanced patient care outcomes.

Conclusion: The PharmacistCARE program is a unique pharmacist-provided service delivered in a free-standing pharmacist clinic that enhances health outcomes for adult members in a self-insured employer group.

MeSH terms

  • Ambulatory Care / economics
  • Ambulatory Care / organization & administration*
  • Cost Savings
  • Disease Management
  • Humans
  • Kentucky
  • Medication Therapy Management / organization & administration
  • Outcome Assessment, Health Care
  • Patient Care / economics
  • Patient Care / methods*
  • Patient Care / standards
  • Pharmaceutical Services / economics
  • Pharmaceutical Services / organization & administration*
  • Pharmaceutical Services / standards
  • Pharmacists / economics
  • Pharmacists / organization & administration*
  • Quality of Health Care